SkyFuns Support Centre 
SkyFuns Support Centre

We are here to help

SkyFuns support centre

Whether you are a passenger planning a flight or a pilot managing compliance, reach out to our team for quick assistance.

Response within 12 hours Dedicated aviation specialists EN / PT support

Quick actions

Jump straight to the tools our pilots and passengers use the most.

Manage payments

Review balances, download receipts, and redeem referral credits in the payments hub.

Open payments

Update pilot documents

Upload licenses, medicals, and insurance so your aircraft stays rentable and compliant.

Go to documents

View your itinerary

Share booking details with guests, confirm pre-flight tasks, and stay synced with your pilot.

Review itinerary

Submit a request

Choose a topic so we can route your ticket to the right specialist.

Back to home

Quick answers

Changing a flight

Contact your pilot via the app or submit a request if you need to adjust passengers or timing.

Safety concerns

Report any safety incident directly in the app or use the urgent hotline listed in your itinerary.

Refund policy

Refunds follow the cost-share agreement. Submit billing requests with receipt IDs for faster resolution.

Documentation

Pilots can upload or refresh documentation in the pilot document centre. We verify within 24 hours.

Other ways to reach us

Live chat

Available weekdays 09:00-18:00 WET for quick troubleshooting.

Emergency line

Call +351 910 000 111 for urgent issues. For non-urgent matters, use the ticket form.

Knowledge base

Browse step-by-step guides on bookings, payments, and compliance.

Open guides