Manage payments
Review balances, download receipts, and redeem referral credits in the payments hub.
Open payments
We are here to help
Whether you are a passenger planning a flight or a pilot managing compliance, reach out to our team for quick assistance.
Jump straight to the tools our pilots and passengers use the most.
Review balances, download receipts, and redeem referral credits in the payments hub.
Open paymentsUpload licenses, medicals, and insurance so your aircraft stays rentable and compliant.
Go to documentsShare booking details with guests, confirm pre-flight tasks, and stay synced with your pilot.
Review itineraryChoose a topic so we can route your ticket to the right specialist.
Contact your pilot via the app or submit a request if you need to adjust passengers or timing.
Report any safety incident directly in the app or use the urgent hotline listed in your itinerary.
Refunds follow the cost-share agreement. Submit billing requests with receipt IDs for faster resolution.
Pilots can upload or refresh documentation in the pilot document centre. We verify within 24 hours.